Pillar Service Advantage
Maintenance Subscriptions
Choose published routine-care options for an HVAC system, home appliances or both. Plans include scheduled maintenance and member benefits; exact equipment eligibility and written terms are confirmed by Pillar.
Published plan options
Two ways to plan routine care
Monthly enrollment requires automatic payment. Annual payment is available, but the official page does not publish annual pricing.
HVAC Maintenance Subscription
Published monthly option requires automatic payments; annual payment is also available.
- 2 maintenance visits per year (includes 1" filter)
- No overtime or after-hours fees
- Top-priority service
- 20% off labor on repairs
- 100% maintenance-subscription rebate toward new equipment
- Transferable
Appliance Maintenance Subscription
Published monthly option requires automatic payments; annual payment is also available.
- 1 maintenance visit per year
- Top-priority service
- 20% off labor on repairs
- Transferable
Priority service
Both published packages list top-priority service as a subscriber benefit. The page does not promise a specific response time.
Repair-labor savings
Both packages advertise 20% off repair labor. Parts, materials, taxes and other charges are not defined on the public page.
Equipment rebate
The HVAC package advertises a 100% maintenance-subscription rebate toward new equipment. Pillar must confirm eligibility, limits and how the credit is calculated.
HVAC · two visits each year
Furnace and A/C maintenance checklist
The published package includes a 1-inch filter and says its heating and cooling maintenance follows manufacturer-oriented standards, naming Carrier, Trane and Lennox.
Furnace maintenance
- Inspect the burner assembly for ignition and combustion
- Inspect and replace the applicable air filter
- Check thermostat programming and setpoints
- Check blower-motor operation and performance
- Visually inspect the heat exchanger
- Test furnace safety controls
- Test overall system performance and efficiency
Air-conditioning maintenance
- Clean or replace the applicable air filter
- Inspect and clean evaporator and condenser coils
- Inspect and tighten accessible electrical connections
- Check thermostat programming and setpoints
- Check and clean the condensate drain
- Test performance, airflow and temperature differential
HVAC subscriptions start at $17 per month.
Published benefits include two annual visits, top-priority service, no overtime or after-hours fees, 20% off repair labor, transferability and the advertised equipment rebate.
Appliances · one visit each year
Published appliance visit checklist
The appliance package lists top-priority service, 20% off repair labor and transferability. It does not list the HVAC plan's after-hours-fee waiver or equipment rebate.
Refrigerator
- Clean condenser coils to support efficient cooling
- Check and clean door seals
- Clean accessible dust from the condenser fan
- Inspect water lines for leaks or wear
- Change the water filter when needed; customer supplies the filter
Clothes washer
- Inspect and clean the door seal or top lid
- Run an interior cleaning cycle with washer cleaner
- Check and clean an applicable filter
- Inspect hoses for leaks or wear
- Check that the machine is level
Clothes dryer
- Clean the lint screen or filter
- Inspect the vent system for buildup and blockages
- Check the exterior vent for obstructions
- Check that the drum is clean and clear
- Inspect for visible worn or damaged components
Dishwasher
- Clean the filter
- Inspect and clean the spray arms
- Clean around the door seal
- Run an empty cycle with dishwasher cleaner
- Check and clean the drain
Appliance subscriptions start at $20 per month.
The official page also prompts customers to ask about new-appliance installation, water-heater or tankless maintenance, and mini-split maintenance. Confirm the exact covered equipment before enrollment.
Owner-review notes
Confirm the current written plan terms
The official page publishes starting prices and service checklists, but it does not define every commercial term. Ask Pillar for the current agreement before enrolling.
Details that still need direct confirmation
- Which systems or appliances qualify for the starting price and how many units are covered
- Contract length, renewal, cancellation and transfer procedures
- Parts, materials, taxes, additional filters and separately quoted work
- Priority-service timing and geographic eligibility
- How the HVAC equipment rebate accumulates, expires and applies to replacement
Review Pillar's official maintenance page ↗
Ready to discuss Pillar Service Advantage?
Share the equipment type, number of systems or appliances and service address so Pillar can confirm eligibility and current terms.