Pillar Service Advantage
Maintenance subscriptions provide scheduled HVAC or appliance maintenance and stated member benefits. Maintenance can identify developing issues, but it cannot guarantee year-round operation.
Published maintenance plan options
HVAC Maintenance
Published monthly option requires automatic payments; annual payment is also available.
- 2 maintenance visits per year (includes 1" filter)
- No overtime or after-hours fees
- Top-priority scheduling
- 20% off labor on repairs
- 100% subscription rebate toward new equipment
- Transferable
Appliance Maintenance
Published monthly option requires automatic payments; annual payment is also available.
- 1 maintenance visit per year
- Top-priority scheduling
- 20% off labor on repairs
- Transferable
Priority when it matters
Subscribers receive the top-priority service included in Pillar's published maintenance package.
Find developing problems
Maintenance can identify wear, airflow, electrical, combustion or drainage concerns before peak season. It cannot guarantee that equipment will not fail.
Published equipment rebate
The official page advertises a 100% maintenance-subscription rebate toward new equipment. Ask Pillar to explain eligibility, accumulated value, limits and cancellation treatment before enrollment.
Two HVAC visits per year
Published furnace and A/C checklist
Furnace maintenance
- Inspect burner ignition and combustion
- Inspect and replace the air filter as applicable
- Check thermostat programming and setpoints
- Check blower-motor performance
- Visually inspect the heat exchanger
- Test furnace safety controls and overall performance
Air-conditioning maintenance
- Clean or replace filters as applicable
- Inspect and clean evaporator and condenser coils
- Inspect and tighten accessible electrical connections
- Check thermostat settings
- Check and clean the condensate drain
- Test airflow, temperature difference and system performance
One appliance visit per year
Published appliance maintenance categories
Refrigerator
Condenser coils, door seals, accessible condenser fan, water lines and a customer-supplied water filter when applicable.
Washer
Door seal or lid, cleaning cycle, applicable filter, supply hoses and leveling.
Dryer
Lint screen, vent system, exterior termination, drum and visible worn or damaged components.
Dishwasher
Filter, spray arms, door seal, cleaning cycle and drain.
Additional published work
Pillar also mentions mini-split maintenance, new-appliance installation and water-heater or tankless maintenance. Confirm the exact eligible equipment when enrolling.
Parts and materials
The official page does not say every hose, filter, worn part or material is included. Ask what is included versus separately quoted.
Before you enroll
Confirm the current written plan terms
Published pricing starts at $17 per month for HVAC and $20 per month for appliances. Monthly options require automatic payments, and annual payment is available. Current eligibility, included equipment, after-hours treatment, repair discounts, transfer rules and equipment-credit terms should be confirmed in Pillar's written agreement.
Review Pillar's official maintenance page ↗
Request North Idaho service.
Call (208) 964-6350 or send a request. An appointment is final after Pillar confirms eligibility, availability and the arrival window.